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Student Services FAQs

Library

Textbooks must be ordered from the Bookstore.  The Library does not sell textbooks.  Go to the Barnes & Noble website, click on Textbooks, and select your class section.  You can choose rent or payment options.  You must use your A number when purchasing textbooks in the checkout.  If you are using financial aid of any kind (scholarship, financial aid, pell grant, etc.), select that payment option at checkout.

You may email Coastal Alabama Libraries at Library@CoastalAlabama.edu to ask your question. You must use your Coastal Alabama student email account to email us; be sure to include your student number and campus in your email.

Coastal Alabama offers full-service libraries on the Bay Minette, Brewton, Gilbertown, Monroeville, and Thomasville campuses. Learning resource centers are available at Brookley Field and on the Fairhope and Gulf Shores campuses.

Library hours, as well as further contact information, may be found here.

If you need a Student ID, email StudentID@CoastalAlabama.edu using your official Coastal Alabama student e-mail address and provide the following information: (put in list format)Name, Student A #, Home Campus, Program of Study, Mailing Address, Legal Photo ID (Drivers License, Government ID, etc), High-Quality Picture to be used for your Student ID. PLEASE NOTE: The photo should be taken in front of a solid light-colored background such as a blank wall. Car selfies or photos with sunglasses, hats, or masks will not be accepted.

You may access the library databases via the Library Services course page on Canvas. Most of the databases do not require an additional login. If you have questions about using the databases or are unsure of which database(s) to use, please email us at Library@CoastalAlabama.edu.

If you do not get an automatic connection to the Alabama Virtual Library (AVL) databases, go to the Library Services course page on Canvas, click on AVL Access Request Form, and fill out the form. To submit the form, you must be logged in to your Coastal Alabama email account.

This is not an instant access point. When your request is filled, we will email you your temporary username/password to access the AVL. Within 24 hours of your temporary account being activated, you will be emailed instructions to set up your 3-year account.

You must use your Coastal Alabama email account in the form you submit to us, but when you set up your 3-year AVL account, you may use any email address you prefer.

You may start your search for a book or other materials via a search in our online library catalog, Koha. While a book may not be available on your campus, you may place a book on hold from any campus to be sent to the campus library of your choice for pickup. Library staff are happy to assist!

Yes! We have laptops and webcams available in our libraries for in-house loan, and also now offer laptops for month-long checkout. To learn more about borrowing a long-term laptop, please visit our Library Services Canvas page.

Due to the size of our collections, we may sometimes carry a book that is used in your class. However, we do not actively purchase textbooks. If you need to buy your books, please contact the Coastal Alabama Bookstore.

Student Records / Registrar

You can locate numbers for each office on the Contact page.

Transcripts can be order through the link provided: https://www.credentials-inc.com/CGI-BIN/dvcgitp.pgm?ALUMTRO001060

If you are taking more than one course, you can drop all but one through your OneACCS account. If you are only taking one course, or wish to withdraw from all courses, then you will need to fill out the withdrawal form. More information regarding withdrawals can be found at https://www.coastalalabama.edu/admissions-aid/student-records/withdrawal-information/.

Please fill out the online Enrollment Verification form.

First off, Congratulations on your upcoming graduation! Please fill out the form provided and submit it to the Registrar’s Office. Once we receive the form, a $25 application fee will be placed onto your account. Once the fee has been paid, we will conduct your final degree audit and confer your degree, if all requirements have been met. If you are missing any requirements, these will be sent to you so that you can complete them. https://form.jotform.com/201526279173153

If the course(s) has not started yet, you can just go back into your OneACCS account and reregister for the class. If classes have already begun, please reach out to the Instructional Services department at instructionalservices@coastalalabama.edu

If we are still in the reinstatement period of the course, you will need to speak with your instructor who will contact the Instructional Services department on your behalf.

Yes, this is called transient status. You will need to get with your advisor and discuss which courses to take then submit the provided form to the registrar’s office for approval. Once you have completed the course you will need to submit your transcripts from that institution to be evaluated for credit. Transient Student Online Request Form >>

Generally speaking, it takes 3-5 Business days upon the receipt of the transcript to be evaluated; however, during times of high volume this time frame may be extended for up to two weeks. Additionally, if you obtained a degree at your previous institution, we will only evaluate credits that are on your current degree plan.

There are a number of reasons why this may be the case:

1) Coastal Alabama may not have had a course equivalent to the one that you took and therefore cannot give you credit for a course we don’t offer,
2) If you made a D on the course and your GPA was below a 2.0 we will not accept the credits, or
3) The courses that you took at your previous institution do not count towards your current degree plan.

The CLEP exam is a test that students can take in order to receive credit for a General Education course, the list of current exams accepted by the college are provided at this link: https://catalog.coastalalabama.edu/sites/default/files/pdf/academic_page/college-level-examination-program-clep.pdf?1585682530

No, if you have already attempted a course you must retake the course, you are no longer eligible for the CLEP.

Unfortunately, federal law mandates that we obtain transcripts from all previous institutions no matter how good or bad you feel that you did. However, any course that you failed at your previous institution will not be evaluated and therefore will not affect your GPA at Coastal Alabama.

More information regarding Academic Bankruptcy can be found at the link provided. Please bear in mind that you must meet a certain criterion to qualify. https://catalog.coastalalabama.edu/academic-bankruptcy#:~:text=If%20fewer%20than%20three%20(3,semester%20credit%20hours%20of%20course

Yes, you may appeal your suspension. Please fill out the form provided and it will be sent to the committee to be voted on. Once the committee has concluded their vote you will be notified of their response. https://form.jotform.com/202805358225150

If you would like to audit a course, please fill out the provided form and submit it to registrar@coastalalabama.edu for processing. http://www.coastalalabama.edu/media/coastal_alabama/content_assets/documents/admissions/DECLARATION_OF_INTENT_TO_AUDIT.pdf

Bookstore

Check our website for current hours, as they may change due to current circumstances. Our Café is open the same hours as the bookstore. 

The Barnes & Noble on the Bay Minette Campus is open Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday, 8:00 a.m. to 1:30 p.m.
Go to the Barnes & Noble website, click on Textbooks, and select your class section.  You can choose rent or payment options.  You must use your A number when purchasing textbooks in the checkout.  If you are using financial aid of any kind (scholarship, financial aid, pell grant, etc.), select that payment option at checkout. 

We are in Memorial Hall on the Bay Minette campus.

No, the Café does not take Starbucks Gift Cards.

Financial Aid opens 10 Days before the 1st Day of class.

Online orders can take 24-48 hours to process.